My generator is being held hostage. I dropped my generator off August 28 for repairs. Rick the owner charged me $45 and said the turnaround time would be two weeks. I called and spoke to him on September 11. He said he would get to my generator Tuesday or Wednesday and call me with his findings. I didn't hear from him Tuesday or Wednesday, so I called the following Saturday. Rick will not answer calls nor texts. I thought maybe he has Covid. Maybe he's dead. I even went by during business hours, but he was not open. I will continue to try and contact him, but at this point I am considering legal action. He has had my generator for one month. Please do not drop your generator off with this company. Something is not right at this time.