Per past reviews the previous owner has retired and since owned by someone new, she is amazing with my dog who has serious dog & grooming anxieties as well as I know he takes very long to do. He is a double coated long haired 90lb German Shephard. He can be difficult, but the owner handled him with ease and was very patient with his overly dramatic antics. He has gotten so much better as it is a very stress free place. He is not kept in a kennel and has a large private room to roam by himself. Its also very inexpensive everywhere else I was paying 3 times as much! With the covid crisis its save me both on money & worry. I know hes in great hands! I highly recommend.