CUSTOMER SERVICE (805)-410 5600 PHONE NUMBER (805)-410 5600 Webstaurant Store CUSTOMER SERVICE (805)-410 5600 Webstaurant Store PHONE NUMBER (805)-410 5600 Webstaurant Store CUSTOMER SERVICE (805)-410 5600 PHONE NUMBER (805)-410 5600 Webstaurant Store CUSTOMER SERVICE (805)-410 5600 Webstaurant Store PHONE NUMBER (805)-410 5600 CUSTOMER SERVICE (805)-410 5600 PHONE NUMBER (805)-410 5600 Webstaurant Store CUSTOMER SERVICE (805)-410 5600 Webstaurant Store PHONE NUMBER (805)-410 5600 Webstaurant Store CUSTOMER SERVICE (805)-410 5600 PHONE NUMBER (805)-410 5600 Webstaurant Store CUSTOMER SERVICE (805)-410 5600 Webstaurant Store PHONE NUMBER (805)-410 5600 CUSTOMER SERVICE (805)-410 5600 PHONE NUMBER (805)-410 5600 Webstaurant Store CUSTOMER SERVICE (805)-410 5600 Webstaurant Store PHONE NUMBER (805)-410 5600 Webstaurant Store PHONE NUMBER (805)-410 5600 CUSTOMER SERVICE (805)-410 5600 PHONE NUMBER (805)-410 5600 Webstaurant Store CUSTOMER SERVICE (805)-410 5600 Webstaurant Store PHONE NUMBER (805)-410 5600

TERRIBLE - HORRIBLE company. Corporate greed to the max - and of course with zero regard to the customer. Our lender paid them in full prior to shipping items - HUGE MISTAKE! once paid they ignored us, lost files over and over they claimed - on heavily damaged and missing shipped items. WE still have not seen any settlement and this started BEFORE coronavirus was even a thing! so - 10-12 weeks now and nothing but lying to us, blaming us, "losing" the files, repeatedly asking for us to send photos again of the damaged goods and missing items ( not sure how we are supposed to photo a missing item?) STAY far away, this group is trained to wear down the customer, treat you like crap, in hopes you will just give up the claim and go away. Read the hundreds of reviews on Trust Pilot - all saying the same thing, terrible customer service. If I treated my customers like this I would be out of business, and so would most of you reading this - most of us all are hard working - this group is NOT, they are corporate greedy #$%%# - cannot type what I want to call them but you get the idea

It is not recommended. My first order arrived late, damaged, careless packaged, and customer service is not one of their priorities.

I am with Al Myers above. Not helpful with returns or replacements. Useless customer service.

Terrible customer service. Will not publish a phone number, so you have to work through online chat. Get a different person every time, even when waiting for a reply from someone you've already spoken with. While the people in chat are nice, they strike me as young and inexperienced and potentially overworked with volume. Meanwhile I will be taking delivery of a key piece of equipment more than 3 weeks past paying $8k for it. They will not accept responsibility for hiring a bunk "white glove" delivery service that cannot seem to get our mixer to us, even though they received it 2 weeks ago. Major B2B fail on every level here, I guess low prices come with low followthrough.

No I definitely would never recommend Webstaurant. The item we purchased showed an optional picture, but they state they are unable to sell the part. Jared the c.s.r. Reps refused to give me the owners name or allow me to speak to a supervisor. Useless is correct

Not recommended as a company to purchase from. They will not accept equipment returns if it has been opened.How do you know if it works right without opening and running the equipment.Outrages customer service

No I definitely would never recommend Webstaurant. The item we purchased showed an optional picture, but they state they are unable to sell the part. Jared the c.s.r. Reps refused to give me the owners name or allow me to speak to a supervisor. Useless is correct