Visited Matthew's Reel Repair shop for the first time today 08/13/13. I would highly recommend Matthew's to anyone from beginner to professional angler. I was treated with kindness, patience, respect, and honesty. It's a rare instance to find a business such as this which delivers fast quality service and takes time to understand the customer's needs and expectations. I plan on visiting this establishment for all my fishing gear needs. They really know their business! RG