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R & D Automotive

Car Repair and Services

1015 Main St, Castleton, VT · 05735

2.0 (2 reviews)

Call (802) 468-5268

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Castleton, VT

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Castleton, VT

2.0 / 5.0

Average Rating

2 Reviews

Customer Feedback

21 Years

In Business

Claimed

Owner Verified

Business Details

Serving Castleton, VT

R & D Automotive Inc. Is your vehicle down and out? Call to schedule an appointment between 8 a.m. and 6 p.m. weekdays at 802-468-5268. If you are in need of roadside assistance you can call 800-853-7574 nights or weekends. Or stop in and see the fac...

Est. 2005-01-01 Castleton, VT 21 Years in Business

Products/Brands Offered

Automotive Repair, Roadside Assistance
automotive emergency roadside assistance

Customer Reviews

2.0 / 5.0 (2 reviews)

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Michael English — Feb 14, 2021

Unprofessional!!! If you like being dicked around for an inspection and estimate, then this is the place for you. I called on De…

Unprofessional!!! If you like being dicked around for an inspection and estimate, then this is the place for you. I called on December 31st to make an appointment for an inspection. I go in the following Tuesday. The car fails inspection. Mechanic states tie-rod ends, some bushings and the brakes need to be fixed. So, no inspection. They said they would get back to me with an estimate. The rest of the week passes by no phone call from them. Meanwhile, I have no car that's legal to drive. Who cares right? They obviously don't. I call the office the following Monday to see what's up. I was told the parts are $1100.00, remember this is for brakes and tie-rod ends and some bushings. These parts can be purchase at retail cost of less than $500.00 The woman stressed the $1100. is just for parts. I said OK. She then says she'll call me later that day with the labor estimate. It's Thursday, 4 days later - no phone call. This company wants the easy money. They don't care about YOU the customer. They miss the college kids they said. Save yourself the hassle of dealing with these people.
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Unprofessional!!! If you like being dicked around for an inspection and estimate, then this is the place for you. I called on December 31st to make an appointment for an inspection. I go in the following Tuesday. The car fails inspection. Mechanic states tie-rod ends, some bushings and the bra…

Unprofessional!!! If you like being dicked around for an inspection and estimate, then this is the place for you. I called on December 31st to make an appointment for an inspection. I go in the following Tuesday. The car fails inspection. Mechanic states tie-rod ends, some bushings and the brakes need to be fixed. So, no inspection. They said they would get back to me with an estimate. The rest of the week passes by no phone call from them. Meanwhile, I have no car that's legal to drive. Who cares right? They obviously don't. I call the office the following Monday to see what's up. I was told the parts are $1100.00, remember this is for brakes and tie-rod ends and some bushings. These parts can be purchase at retail cost of less than $500.00 The woman stressed the $1100. is just for parts. I said OK. She then says she'll call me later that day with the labor estimate. It's Thursday, 4 days later - no phone call. This company wants the easy money. They don't care about YOU the customer. They miss the college kids they said. Save yourself the hassle of dealing with these people.
Read more Show less
Tom Burke — Jan 10, 2012

I have been to R&D Automotive 3 times in the past 3 years and will continue to go there for service. They have a friendly staff, k…

I have been to R&D Automotive 3 times in the past 3 years and will continue to go there for service. They have a friendly staff, knowledgeable mechanics and reasonable prices. TB, Castleton
Read more
I have been to R&D Automotive 3 times in the past 3 years and will continue to go there for service. They have a friendly staff, knowledgeable mechanics and reasonable prices. TB, Castleton

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Customer Reviews

2.0 / 5.0 (2 reviews)

Write a Review

Michael English — Feb 14, 2021

Unprofessional!!! If you like being dicked around for an inspection and estimate, then this is the place for you. I called on De…

Unprofessional!!! If you like being dicked around for an inspection and estimate, then this is the place for you. I called on December 31st to make an appointment for an inspection. I go in the following Tuesday. The car fails inspection. Mechanic states tie-rod ends, some bushings and the brakes need to be fixed. So, no inspection. They said they would get back to me with an estimate. The rest of the week passes by no phone call from them. Meanwhile, I have no car that's legal to drive. Who cares right? They obviously don't. I call the office the following Monday to see what's up. I was told the parts are $1100.00, remember this is for brakes and tie-rod ends and some bushings. These parts can be purchase at retail cost of less than $500.00 The woman stressed the $1100. is just for parts. I said OK. She then says she'll call me later that day with the labor estimate. It's Thursday, 4 days later - no phone call. This company wants the easy money. They don't care about YOU the customer. They miss the college kids they said. Save yourself the hassle of dealing with these people.
Read more

Unprofessional!!! If you like being dicked around for an inspection and estimate, then this is the place for you. I called on December 31st to make an appointment for an inspection. I go in the following Tuesday. The car fails inspection. Mechanic states tie-rod ends, some bushings and the bra…

Unprofessional!!! If you like being dicked around for an inspection and estimate, then this is the place for you. I called on December 31st to make an appointment for an inspection. I go in the following Tuesday. The car fails inspection. Mechanic states tie-rod ends, some bushings and the brakes need to be fixed. So, no inspection. They said they would get back to me with an estimate. The rest of the week passes by no phone call from them. Meanwhile, I have no car that's legal to drive. Who cares right? They obviously don't. I call the office the following Monday to see what's up. I was told the parts are $1100.00, remember this is for brakes and tie-rod ends and some bushings. These parts can be purchase at retail cost of less than $500.00 The woman stressed the $1100. is just for parts. I said OK. She then says she'll call me later that day with the labor estimate. It's Thursday, 4 days later - no phone call. This company wants the easy money. They don't care about YOU the customer. They miss the college kids they said. Save yourself the hassle of dealing with these people.
Read more Show less
Tom Burke — Jan 10, 2012

I have been to R&D Automotive 3 times in the past 3 years and will continue to go there for service. They have a friendly staff, k…

I have been to R&D Automotive 3 times in the past 3 years and will continue to go there for service. They have a friendly staff, knowledgeable mechanics and reasonable prices. TB, Castleton
Read more
I have been to R&D Automotive 3 times in the past 3 years and will continue to go there for service. They have a friendly staff, knowledgeable mechanics and reasonable prices. TB, Castleton