Computer Tutor & Repair

I went to Jerry Sorenson to recover data from my hard drive. Jerry quoted $70 for diagnostic and back up and upon return, claimed that he backed up all data and charged me DOUBLE his quote. I paid his inflated rate, happy that my data was saved. After he left, I looked at my back up disk and found t…

I went to Jerry Sorenson to recover data from my hard drive. Jerry quoted $70 for diagnostic and back up and upon return, claimed that he backed up all data and charged me DOUBLE his quote. I paid his inflated rate, happy that my data was saved. After he left, I looked at my back up disk and found that he in fact saved NONE of my files. I texted him, he returned and collected my computer to recover my data for a second time. When he returned again with my hard drive, he reported that it was too time consuming 4him to recover all my data (31 gig) and reported that he had recovered only some of it (less than 1 gig). He then charged me AGAIN even though I had already paid him and he did not complete the job. He loaned me his equipment to save my data myself but said he would charge more if I needed him to show me how(?!) I paid him to do it and had to go to GEEK Squad to get the work done. They charged $100, saved all files in 2 hrs w/no fee inflation, excuses or complaints. recommend folks to go there.