Dave Henderson — Dec 17, 2019

Placed an order for a Daiwa Saltiga 35n - 2 speed reel on 11/27/19 with credit card charged for full purchase price on 11/28. I di…

Placed an order for a Daiwa Saltiga 35n - 2 speed reel on 11/27/19 with credit card charged for full purchase price on 11/28. I did not receive email confirmation so called to confirm on 11/29. Was told the reel was in stock and would ship within 2 days and that I would receive tracking number via email. Didn’t hear anything so called again on 12/6 and spoke to the owner, Chris. Was told they were swamped with orders and that it would go out within 2 days with emailed tracking number. Again, hearing nothing, called back on 12/10. Was now told they would be receiving the reel today on a reel that was supposedly in stock When it was ordered. I called back on 12/14. I was assured that the reel had been shipped and that Chris, the owner would email me the tracking number as soon as he finished with a customer. I again received nothing and was told the reel had shipped and that Chris would email me a tracking number when he got off the phone with a customer. Yeah, right. Again, nothing. To summarize, I placed an order for a near $400 reel that was supposedly in stock. After 5 phone calls over the course of 3 weeks and being lied to and jerked around, I still don’t have the reel nor any proof it was ever sent. I’ve disputed this purchase on my credit card. Reputable merchants don’t do business this way. Caveat Emptor!
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Placed an order for a Daiwa Saltiga 35n - 2 speed reel on 11/27/19 with credit card charged for full purchase price on 11/28. I did not receive email confirmation so called to confirm on 11/29. Was told the reel was in stock and would ship within 2 days and that I would receive tracking number via …

Placed an order for a Daiwa Saltiga 35n - 2 speed reel on 11/27/19 with credit card charged for full purchase price on 11/28. I did not receive email confirmation so called to confirm on 11/29. Was told the reel was in stock and would ship within 2 days and that I would receive tracking number via email. Didn’t hear anything so called again on 12/6 and spoke to the owner, Chris. Was told they were swamped with orders and that it would go out within 2 days with emailed tracking number. Again, hearing nothing, called back on 12/10. Was now told they would be receiving the reel today on a reel that was supposedly in stock When it was ordered. I called back on 12/14. I was assured that the reel had been shipped and that Chris, the owner would email me the tracking number as soon as he finished with a customer. I again received nothing and was told the reel had shipped and that Chris would email me a tracking number when he got off the phone with a customer. Yeah, right. Again, nothing. To summarize, I placed an order for a near $400 reel that was supposedly in stock. After 5 phone calls over the course of 3 weeks and being lied to and jerked around, I still don’t have the reel nor any proof it was ever sent. I’ve disputed this purchase on my credit card. Reputable merchants don’t do business this way. Caveat Emptor!
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Dave Henderson — Dec 17, 2019

Placed an order for a Daiwa Saltiga 35n - 2 speed reel on 11/27/19 with credit card charged for full purchase price on 11/28. I di…

Placed an order for a Daiwa Saltiga 35n - 2 speed reel on 11/27/19 with credit card charged for full purchase price on 11/28. I did not receive email confirmation so called to confirm on 11/29. Was told the reel was in stock and would ship within 2 days and that I would receive tracking number via email. Didn’t hear anything so called again on 12/6 and spoke to the owner, Chris. Was told they were swamped with orders and that it would go out within 2 days with emailed tracking number. Again, hearing nothing, called back on 12/10. Was now told they would be receiving the reel today on a reel that was supposedly in stock When it was ordered. I called back on 12/14. I was assured that the reel had been shipped and that Chris, the owner would email me the tracking number as soon as he finished with a customer. I again received nothing and was told the reel had shipped and that Chris would email me a tracking number when he got off the phone with a customer. Yeah, right. Again, nothing. To summarize, I placed an order for a near $400 reel that was supposedly in stock. After 5 phone calls over the course of 3 weeks and being lied to and jerked around, I still don’t have the reel nor any proof it was ever sent. I’ve disputed this purchase on my credit card. Reputable merchants don’t do business this way. Caveat Emptor!
Read more

Placed an order for a Daiwa Saltiga 35n - 2 speed reel on 11/27/19 with credit card charged for full purchase price on 11/28. I did not receive email confirmation so called to confirm on 11/29. Was told the reel was in stock and would ship within 2 days and that I would receive tracking number via …

Placed an order for a Daiwa Saltiga 35n - 2 speed reel on 11/27/19 with credit card charged for full purchase price on 11/28. I did not receive email confirmation so called to confirm on 11/29. Was told the reel was in stock and would ship within 2 days and that I would receive tracking number via email. Didn’t hear anything so called again on 12/6 and spoke to the owner, Chris. Was told they were swamped with orders and that it would go out within 2 days with emailed tracking number. Again, hearing nothing, called back on 12/10. Was now told they would be receiving the reel today on a reel that was supposedly in stock When it was ordered. I called back on 12/14. I was assured that the reel had been shipped and that Chris, the owner would email me the tracking number as soon as he finished with a customer. I again received nothing and was told the reel had shipped and that Chris would email me a tracking number when he got off the phone with a customer. Yeah, right. Again, nothing. To summarize, I placed an order for a near $400 reel that was supposedly in stock. After 5 phone calls over the course of 3 weeks and being lied to and jerked around, I still don’t have the reel nor any proof it was ever sent. I’ve disputed this purchase on my credit card. Reputable merchants don’t do business this way. Caveat Emptor!
Read more Show less