I went in to get a shark bite pipe for a water leak . The Spanish speaking individual was explaining things to me about the part that made it seem like he knew what he was saying. But unfortunately he didn't. I asked if the part doesn't work if I can return it and he said yes. So I bought it (only 4 dollars) and confidence that I had bought a good part with a little warranty. My luck, it didn't work. I went back and the individual said. Oh didn't work, just bring back. So now I had to go back and take the part of. But before I left he suckered me into buying a plastic C type toy to remove the part. I should have looked this item up because, it comes off easily with any wrench. So he lied there. He said I need the tool and it won't come off without it. So I said how much? He said $1. I said what?!?! "You said it was only 50 cents before. He said well it just went up because you're returning the part. I was shocked that an employee like that would raise the price to his convenience just to get his way. I said wow, what a rip off. And he said you know what, just give me the 50 cents. I said, no keep the dollar. And I left. Then I came back with the old part and he threw the new part in the counter and there it is good bye. I said hol on a second. Let me compare them . He said please hurry. I then said the new part doesn't have a plastic the the first one he sold me . He then said well it not his problem. I then walked away.