Satisfying customers has always been Bastien Wireless's primary focus. "We're family owned, and we all live in the towns and cities we service," says Steve Bastien, noting his son Jason Bastien is the company's vice-president and son Matt Bastien is sales manager. "Our mission is to offer the best product to meet customers' needs at the lowest prices, and that includes providing excellent service. We even go on-site to evaluate the needs of our business clients." Bastien opened his first store in Havana in 1989, then expanded to Pekin and Washington before opening a superstore at the intersection of Sheridan Road and War Memorial Drive in Peoria. In addition to selling Verizon services, they have their own local service center to accommodate the needs of customers. Bastien Wireless's