Gateway replaced pipes and other plumbing fixtures in our home a couple of years ago. Work was done promptly and the price was reasonable. Gene Beijer explained what needed to be done in clear, layperson-accessible terms. I also recently called him for advice on a matter which had no profit potential for him and he took the time to give me his best thoughts. Gateway was recommended by a contractor who had done many jobs for us, and I agree with the recommendation. To me Gateway looks like a competent and ethical operation.