I wanted a tattoo (my first) for my birthday..I went to another place and had a horrible time. They ignored me, they were lude and were obviously not really concerned weather or not the customer was happy and had a good experience. My friend recommended this place and when I walked it I was so impressed! They are all about the art and beauty of tattoo. I was a walk in, I didn't know that you had to have an appointment, so no one was available but we started talking and they were so up set about my other experience that they took me right in and squeezed me in between appointments. I love my tattoo!! They knew exactly what I wanted with out me even saying anything and they went out of their way to make me comfortable! I will NEVER go any where else! Thank you guys at Americana!!!