The most horrible place to purchase anything. Appliances are damaged and constantly problematic. The furniture is cheap quality. They take advantage of the uneducated and marginalized in the local community. The owner, Cory, does not hear what you are saying and dismisses her clientele as though they are irrelevant or unimportant even when the client has valid concerns...instead of correcting errors made on the part of AAA, she cuts you off in conversation while making attempts to demean and invalidate the experience of the client. You spend costly amounts on repairs of their appliances and still have problems with the appliance that they are unwilling or unable to address or correct without costly fees and those repairs are NEVER fully corrected. Case in point: I had a Kenmore fridge that was purchased from Sears in 2003, never had it serviced, and it finally had to be replaced in 2017. I then purchased a Kitchen Aid fridge from AAA and have had CONSTANT issues that AAA claims they are repairing and the issue NEVER goes away. The freezer keeps having problems to the point I had to replace the rubber gasket at the end of December 2019, called about it twice in 2020 (the freezer was still having problems), spoke with the owner today who says I have to pay for them to come fix the brand new gasket that has come loose and hanging under the freezer drawer. Even though I have called twice about this issue in 2020 (once in February 2020, again in April 2020, and today) the owner says she will not honor the warranty. Really? I called within the warranty time in Feb 2020 and was told to just continue using a little more force to close the freezer drawer as the gasket needs to get “adjusted” to its new location (whatever that means). My experience with this company has been horrendous as it relates to their appliances and the cavalier attitude of the owner lets me know this is in not a reputable business. They are heartless and have zero compassion when they are the ones who are touting a product (the brand new gasket) that has failed. Unwilling to take any ownership for the failure of their product and unwilling to correct the failure of the product without passing the cost along to a client that, if they were truly thinking clearly, has the potential to spend thousands of dollars more with them in the future than the amount of money it would take to come out and replace their cheap gasket. Instead, they have shown that they don’t care about the potential loss of future business and instead care about getting paid for failings on their part. Absolutely sad and atrocious. SHOPPER BEWARE...DO NOT SHOP/PURCHASE at AAA

My wife and I purchased a Dryer and 2 Fisher & Paykel washers from this business (AAA Applainance). The first washer was purchased in 2002, when in quit working in December 2009, we purchased another one. It's now April 2012 and the water pump started leaking which shorted the Computer Board. After visiting the store to resolve the issue of the "Short Life Span" of this product, we got NO customer service/resolution at all. Instead in a deplorable attitude, we were told the water pump would cost $60 and the computer board would cost $175 to replace with a $60 service call. "This may fix your problem, we can't guarantee it." This is all Adam and his father, Steve could offer us. My wife and I left the store in dis-belief of the horrible customer service. We will file a complaint with the Better Business Bureau and inform ALL of our Facebook friends of our "Negative Customer Experience" with the business and the faulty product of Fisher & Paykel...TonyS

Is it possible to have a happy, pleasant experience buying a washing machine, having it delivered and professionally installed without one snag? Yes! Thank you AAA Appliance for your on-the-floor- customer service, smooth transaction, efficient delivery and set-up! We will be repeat customers!