About
Auto Body Repair
Westside Collision opened its doors in August of 1991. Both owners come from the collision repair industry and are on site daily to assist in exceeding every customers expectations. We are conveniently located on W. Little York between Brittmoore and Beltway 8. Our body shop is a 36,000 square foot showcase with current state of the art equipment. All of our employees are ICAR certified which qualifies us for the ICAR Gold shop classification.
Services
rental car insurance
Complementary Shuttle Service
24hr Towing
Working Relationship Insurance Companies
Contact
Current Hours
- Sun CLOSED
- Mon 7:30 AM - 6:00 PM
- Tue 7:30 AM - 6:00 PM
- Wed 7:30 AM - 6:00 PM
- Thu 7:30 AM - 6:00 PM
- Fri 7:30 AM - 6:00 PM
- Sat 8:00 AM - 12:00 PM
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Mon 7:30 AM - 6:00 PMOPEN NOW
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Reviews (1)
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1.0
1 Review
jeremy perkins
I wish I could give a zero. I was given an estimate to have my car repaired around Nov 16th if parts weren't delayed. The 16th came and the car wasn't repaired because the body shop was said that they were waiting on one part from Audi. Then I contacted the adjuster again for an update on the 20th and was told the same reason and I lost trust in the body shop to believe that reason. I immediately got off the phone and contacted the parts dept of Audi West where they had the part that the body shop needed in stock. I contacted the adjuster and asked her how the body shop was waiting on a part that's in stock, and I was told that it was not ordered from the Audi dealership that was close to the shop. The parts guy chose the one further across town for some odd reason. I then explained to her that I'm tired of paying for uber rides and scheduled to go home for the holiday since I'm not from Houston. She told me that she would inform the collision shop parts guy about the Audi dealership that is closer that had the part. Well, they didn't care about my concern nor request because Thanksgiving eve they didn't do a single action to have my car finished for me to have it for the holiday. Then the adjuster said that I can look for it finished Nov. 27th but that deadline wasn't sufficient neither.
The guy over parts should be be fired but also the shop manager bears responsibility for this incompetence. I hope my strong social presence makes the owner feel this in his pockets that way I felt for spending the holiday away from my family. Then I know it will be personnel changes in this shop.
Detailed Information
- Location TypeNA
- Opening Date1991
- Annual Revenue Estimateunknown
- SIC Code show
- Employees20 to 49
- Contactsshow
- Marketing & Sales Manager Kristin Venema
- Phone 713-937-9297
- Email [email protected]
- Owner Mike Matejek