I've never met Dr Briggs.  My total experience with him was over the phone talking to his appointment setter (working from her home) and a return call Dr Briggs gave to me.  I cannot tell you about his skills as a dentist, only his telephone manners. A tooth with a cap (#14) needed a root canal.  Thinking this would be a difficult procedure, I made an appointment with Dr Brigg's office.  The soonest time was two weeks out but I endured the pain and waited patiently. A week later I was contacted by his office and told he had to go to Las Vegas that night and wouldn't be available for our set appointment.  I was given the name of two dentists and, being in great pain,  made an appointment for that very day. The dentist referred to me had no receptionist and no assistant for the dentist.  After searching for two hours, he announced he was unable to find the "third root" in the tooth.  Now I was really angry.  I just wanted to know why I had been referred to someone who did few root canals (his own admission) when I needed help.  His appointment taker stated it was NOT Dr Briggs who gave me the names but dentists calling her looking for "overflow work."  I again asked her to have Dr Briggs call me.  He did.  He called within a few minutes and said the following, "I HAVE NO DESIRE TO TALK TO YOU AT ALL!"  The pain I felt at that moment was almost as great as the pain I had endured in my tooth the previous week!