Moreno International Movers to Mexico

Moreno International provides the worst and most unprofessional moving experience. They stole things from my moving and stopped answering my calls and emails. Avoid them! About a month ago (Feb 2015), I hired Moreno Intl. for my moving from Miami to Mexico City. At first instance, specially in th…

Moreno International provides the worst and most unprofessional moving experience. They stole things from my moving and stopped answering my calls and emails. Avoid them! About a month ago (Feb 2015), I hired Moreno Intl. for my moving from Miami to Mexico City. At first instance, specially in the selling process, Moreno seems like a very professional company. They were fast and responding during the selling process., everything was great until then. They sub-hired a local company in Miami to do the packing and the shipping to the mexican border, the american company was very professional and was in constant contact with me. I was promised to have my moving done in 4 weeks, well, it took them 8. The operations team didn't contact me a single time to notify the status of my moving. I had to call them every other time to get the same answer, that my properties were still with their Customs' agent. It was weird that a small apartment move was with their Customs agent for over 3 weeks. Their Customs agent is Rojas Forwarding. They even lied to me saying that my moving had been inspected by the mexican Customs, but only one of my boxes was open. After a lot of stress they notify me that one of my boxes, the one with my colognes (they didn't mention that) had been open to take out some medicines as it could put my whole moving in risk. THEY OPENED MY MOVING BOXES WITHOUT APPROVAL AND STOLE 3 OF MY COLOGNES. (Very different from the US company they sub-hired, they called me,