Ellas Silverspoon Sitters

After less than a year, it seems as though there was a disagreement of some sort between this service and the nanny that we had hired. We absolutely loved our nanny, and she was very reliable. Then one day, our nanny just didn't show up and didn't answer any of our calls or texts. We then attempted …

After less than a year, it seems as though there was a disagreement of some sort between this service and the nanny that we had hired. We absolutely loved our nanny, and she was very reliable. Then one day, our nanny just didn't show up and didn't answer any of our calls or texts. We then attempted to contact Chelle(owner) to try to find something out. Was our nanny ok? Did something happen to her? We never received ANY type of communication from Chelle. We did finally get a hold of our nanny, and she told us that she was not allowed to have contact with us, but didn't share any other information with us. So now we're scrambling to find reliable coverage and still don't know what happened. With both my wife and I working full(or more than full) time, we rely heavily on having someone great being there for our daughters. How is it that this company can just pull the rug out from under us but not provide any communication to us at all? Again, we've been trying to get a hold of Chelle via phone, text, emails, and even Facebook, but nothing. If you are considering using this service, BEWARE Chelle doesn't seem to feel an ounce of guilt in regards to leaving parents high and dry.