I wouldn't recommend this "company" to anyone. The college kid that runs it is named Devin. He claims to be a university of Hawaii graduate, (unconfirmed) in computer science, but his skills at computer diagnostic and repair have much to be desired. From what I can tell, all he did to my system was install and run a hacked copy of Spy-bot and empty my 'TEMP' folder. When I got it back, the RAM was swapped out for cheaper RAM, the hard drive still had errors, and I still had ad-ware on my system. He runs 'Computer Akamai' out of a drug house where he and his roommates sell Hashish and other illicit drugs. Stay away from this one.