I am the President of a small association. JetSet has now been our property management company since 2005. Prior to them assisting us our association virtually had no money in the bank. We now have a strong reserve account, general savings and a strong check book. We pay a all inclusive fee and they cater to small associations. I would rate them a 10! No need to look else where. Larger management companies never gave us the personal service JetSet does.