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Current Hours
- Sun CLOSED
- Mon 7:30 AM - 4:30 PM
- Tue 7:30 AM - 4:30 PM
- Wed 7:30 AM - 4:30 PM
- Thu 7:30 AM - 4:30 PM
- Fri 7:30 AM - 4:30 PM
- Sat CLOSED
-
Thu 7:30 AM - 4:30 PMOPEN NOW
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Reviews (1)
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2.0
1 Review
Janet Woodby
So I just went to Daltile in Knoxville to do a return of a box of tile ($33.22). I have traded with them for about 6 years , have spent close to $25k ( between remodel of Petsafe Village and homeowner referrals for jobs I was doing )during these past few years. They have now changed management and crew members .
I carried this box of tile (40lbs) inside , up 6 steps, sat it on the counter and asked for a refund . Keep in mind , I had my orig receipt, but it was from May 2018. They have no return date policy. I have had 9 jobs going since the orig purchase date . Keep in mind , my husband and I are Tn State Licensed Contractors for residential and commercial work.
The new manager , Randall Lyons, was probably the rudest person that I have ever encountered in a business . He was very rude , short words in speaking to me , made comment they no longer stock the product I returned , stated it has to go to dumpster etc. I asked if he needed me to carry it back out and he said “ I’ll just handle it“! Well... what he likes is NOT my problem. I have called corporate to file a formal complaint against him due to his actions and attitude.
So if you know of this place or trade there ... I highly suggest you don’t! They will no longer get my money or my referrals. I can’t deal and won’t deal with men who have tantrums.
Completely unprofessional and uncalled for.
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