Charlene started professionally and said the right things, but as soon as she was paid, everything changed. She told me she wouldn't be able to write for me if I support "transgendering children" and was a no show to the findings consultation and did not respond to my message or email asking if she was still joining the meeting. After several hours of no response I reached out again to find out if there was anything she was missing from me and was a seaweed with a hate-filled rant that had nothing to do with my resume or her commission. After three days of not hearing from her again I sent a Zelle request for a refund and only then did she respond and said she didn't think military members were allowed to think like that . She never had the courage to say any of this to my face and didn't even apologize for not wanting to work with me. She runs a scam where she expects you to dispute the charge through your bank or credit card so she can keep your payment with no effort.