Friendly-professional-welcome-down to earth! It's just as the says, the young lady who is the hair person, knows her color! I felt she explained my options for the styles we'd picked out: what might work then why not or what colors can be used to make me look younger even suggested colors that will go with my skin tones. Would highly recommend 5⭐️ My only complaint,being from Nashville which is too far to drive for regular hair appointments. Hence lengthy post: when there's very few stylist left who still Show true passion and love for their ability to be almost magicians with out hair! So many would rush in and rush u out! Go see what Hair Yall Salon will suggest for you then work her Yall Magic