Can you define customer service? Well, Master Locksmith Store just redefined it by offering service like never before! I scheduled an appointment at 8 pm. They weren’t late - they were actually ten minutes early! The technician, Joseph, was very interactive and spoke passionately about the profession. He even gave me free advice on how I can keep the locks in good condition for a long time, though I never asked for it. Once done with the job, Joseph suggested that I look up their website https://www.Annapolis.Master-Locksmith-Store.com and redeem a coupon for an additional discount. Seriously, these guys put customers above making a profit – and there’s no other locksmith in Annapolis, MD who would do that! Highly recommend…

Just wanted to save some money, so I hired a technician from the local hardware store – but it was the biggest mistake I made. The technician managed to convince me into buying an expensive lock unnecessarily. Two weeks later, I found myself locked out as the smart lock had gone dead. I was definitely not going to call the same technician again and so, after an online search, I came across https://www.Annapolis.Master-Locksmith-Store.com. The team from Master Locksmith Store is simply awesome. Zack identified the fault instantly and fixed the lock. He advised me to get it replaced at the earliest opportunity, since it was a cheap imitation of a Mul-T-Lock and wouldn’t last long. Zack offered me a good deal on the new, genuine version of the lock and I’m planning on changing it the next week. Service? Good. Prices? Good. Response? Good. I think they’re the BEST in Annapolis, MD 21403…Never hiring anyone from hardware stores again. It's always gonna be Master Locksmith Store for me!

Tod is awesome! I called at the last minute to redeem my Groupon and could not get an appointment in time... but then they extended the Groupon for a few days to let me get my appointment in. I had the top deadbolt changed and it was a simple, quick process. Tod called on his way to let me know where he was. He even tried to fix my broken doorknob for me that my super has been ignoring. Master Locksmith Store is Ace ! I would recommend them to anyone

Master Locksmith Store has got it all: dedication, integrity and skill. I’ve been their repeat customer for years now and I’ve never thought about switching over to another locksmith company in Annapolis, MD. When I’ve got the best, there’s no reason why I should! Over the years, I’ve called them to fix my locks, unjam my car’s trunk, create spare keys, assist with tenant eviction, security assessment and so on! Their versatility at every job handed out to them stuns me every single time. Also, Master Locksmith Store runs a 24/7 unit! I still remember the time I called them past midnight to assist with repairs after someone had vandalized by apartment. Their number 410-941-7089 is on my speed dial! Keep it handy, who knows, you might need their assistance any time. Highly recommend Master Locksmith Store if you happen to live in Annapolis, MD! Unquestionably, the BEST!!!

Solid work and reasonably priced! I wanted Master Locksmith Store to get a rekey job done. The technician I’d called earlier said it couldn’t be done and tried to upsell me on other products, but I didn’t buy it. Johnson from Master Locksmith Store, however, felt my locks were perfectly fine and with a rekeying done they could last a few more years. That’s the kind of honest, professional advice I’ve been looking for! I would highly recommend them, if you’re in need of a reliable locksmith in Annapolis, MD! FIVE STARS!!!

I knew the time would come when I would need to get my locks changed.. the only thing I didn’t anticipate was it coming so early! The locks seemed perfectly fine, and when I found that they’d be vandalized to gain access to my property, I was completely taken aback! The locksmith I called from Master Locksmith Store examined the locks and found the inside made entirely of plastic! I couldn’t believe it! Johnson had the damaged locks replaced with new ones, which he assured were procured from a leading manufacturer. Two weeks later, my home suffered another attack, probably carried out by the same lot who had tasted success on their first try - but this time, the locks stood their guard! Extremely thankful to Master Locksmith Store! You guys should try them out if you’re looking for a locksmith in Annapolis, MD! They’ve got a expansive list of services mentioned on their website http://www.Seattle.Neighborhood-Locksmith-Store.com and I’m sure you’ll find what you need with them!

Just moved into a new home in Annapolis, MD and needed to have the locks rekeyed. Getting the appointment set up with Paul was very easy; we were able to get same day service. James was the one who came out and was very polite and professional. Very happy with our decision to go with this outfit and would do it again in a heartbeat. Thanks Paul and James! if need a Locksmith call to: Master Locksmith Store in Annapolis, MD.

I called Master Locksmith Store based on the reviews I read here. I emailed to the company first, but he didn't see my email, so I called. They was very nice. He apologized for not seeing the email, and they asked me to give him the information and send pictures of my locks by email. I wanted to change a lock in the apartment I have just moved into. I wasn't in a hurry, so we fixed an appointment, and on the day we had said, he came on time, was very nice, changed one of the locks for a good price and was just very professional and nice. I will definitely call him again if I have any problem or if I need a new lock.

Thank you, Jason! After months of no results for my coop management office fixing my faulty street-level front door lock, I called Master Locksmith Store. Jason asked quiet, specific questions including asking for photos, then asked if I could wait two days so he could send a problem solver. End of questions, Master Locksmith Store had expert solutions. Jason, unhurried, figured out the problem, explained it, resolved it even though it wasn't easy.

I have contracted Master Locksmith Store thrice for my firm. They were able to give an upfront price based on the pictures of the locks we sent, which saved a lot of hassle for both parties. After we’d finalized it all, Gary and his team from Master Locksmith Store dropped by and were super quick at their job. They managed to make around 25 keys on site and all the keys work without a hitch. If my firm ever needs a locksmith again, I’ll be 100% comfortable with calling Master Locksmith Store - they’re the best in Annapolis, MD, after all!!!