There were no added charges though I’d called Locksmith & Key Shop at around 1 am on their helpline 412-595-9373 and asked them to help me regain access to my apartment. Most locksmiths in Pittsburgh add a surcharge and charge double the fee if hired after regular business hours. So, when Jack handed me a bill of around $46, it came as a pleasant surprise. Hire them if you’re looking for affordability and quality at the same time.

Today I locked myself out of my apartment and my apartment does not have lock out service. "Call the Locksmith!" Thanks to Online search I was able to find this place and I am totally impressed with the service. I felt like a valued customer because they treated me with such high regard.... But we all know that I needed them and was really desperate! I got updates about the arrival time and Eddie worked tirelessly to open the commercial grade lock on my apartment door. Great Great Great Service! i will use Locksmith & Key Shop again.

Jerry and John at Locksmith & Key Shop were great. The problem I had with my door lock wasn't something they could fix, unfortunately, but the responsiveness, the flexibility with scheduling, and the recommendations they offered were all very helpful. I wouldn't hesitate to call them again for work that I needed. Very professional.

I've feel like I've been doling out a lot of 5 star reviews lately, but I guess I've just been lucky (or I screen everything I do online first). I can't resist giving some love to Locksmith & Key Shop. I called in the afternoon, and unlike other places where you have to go through several phone calls, call centers, call backs, etc., at Locksmith & Key Shop I talked to a person in Pittsburgh, PA right off the bat, she gave me a straightforward price, and scheduled an arrival time that day. John arrived exactly on time (even a bit before I managed to get home from work). He was fast, professional and friendly, which helps when you've managed to lose your keys and you feel pretty stupid. Locksmith & Key Shop has 24/7 service, and while I hope I won't need their services again, next time I get myself in a stupid situation, I'll know who to call.

Created an account just to review Locksmith & Key Shop - could not be happier with the service. John was not only fast, efficient, knowledgable, but especially kind. I have no idea why anyone in Pittsburgh, PA would go anywhere else!

Last Saturday I had a appointment with Locksmith & Key Shop to replace my dead bolts on my two security gates. The technician who came to my door (I'm sorry I forgot his name!) was prompt and friendly. As promised he came within the 9-10 am window (he came exactly at 9:30am). He had a great rapport, chatting me up about my dogs which was nice. He was friendly and had great customer service! When the new lock on one of the security gates interfered with the lock on the door, he made sure that all the locks were functioning properly and made sure all the holes were aligned so everything fit perfectly. He explained the bill to me which was just as expected. He was efficient and got the job done right! Would use them again in a heartbeat! The best Locksmith Company in Pittsburgh, PA

I have used Locksmith & Key Shop over for 3 years for all the properties I manage on a daily basis, and they are the best in the business! They have an extremely courteous staff that is very knowledgeable and will deliver top notch service! I highly recommend using them.

I wanted a lock problem fixed, and a friend's recommendation couldn't come by until a week in the future. Locksmith & Key Shop was able to send John on the very same day - which was fortunate because I made the original problem a lot worse by fiddling with things. John did great work and was very pleasant and courteous. And I thought the final price was definitely reasonable. As with all service providers, I hope to never have a problem requiring them to come around again, but I would most certainly call Locksmith & Key Shop should the need arise. And to boot, it feels good to support a LOCAL Pittsburgh, PA business!

Locksmith & Key Shop did a fantastic job in re-keying my locks. There was a mix-up in dispatch regarding my address so it took two hours longer to get there than they were supposed to. But the friendliness and quality of work was great and the price was a fraction of the price of Baldinos. I Highly recommend Locksmith & Key Shop to everyone in Pittsburgh, PA.!

Boy am I glad my fiance found Locksmith & Key Shop online. We just moved to Pittsburgh, PA and need to get a new lock for our place. So we scheduled an appointment on Saturday with Jeffy. He shows up on time asked us to pick a lock we want and starts working on it. Everything went smoothly and he finishes within 30 mins. Right after, we went out. Come 1 o'clock in the morning we come back home and we can not open the door. Called Jaffrey and did a quick Q&A then said he would be on his way. Come 20 mins later he's in Pittsburgh, PA to work on my lock. He finally got in, and finds out that the the key frame on the door was a hack job that's why it was interfering with the lock. So he grind it down for us and tried to make as little noise as possible to be considerate to our neighbors. After a good hour of work, he finally fixed the problem and he apologized to us that this situation happened (which wasn't his fault) and just walked away! Didn't even ask for any money. That's the type of service Jeffry provides. It was a very good experience, Jeffry is extremely polite, and the prices were very reasonable too.