First, the 9100 Vance Leasing Office blatantly lied to us. When we were given the initial tour, the leasing agent claimed a charming feature of the property was that we could pay a $100 non-refundable fee to cover up to $600 worth of damages to the apartment and leave it in "whatever condition" we desired upon leaving, emphasizing what a useful and generous option it was. Upon moveout, we discover that it does not cover a dime on our behalf, instead paying for insurance on their end. 9100 Vance is now charging us $500 and denying responsibility for their employee (who conveniently is no longer working at the office, most likely having been let go for deceiving customers). To make matters worse, for the past 10 months or so, we lived with a fire sprinkler system next to our bedroom that would go off at 15 minutes or less intervals...yes, even in the middle of the night. They knew of this issue before we moved in, and yet did not warn us about the noise prior to us signing the lease. The noise steadily grew worse as the months went on, depriving me and my husband of sleep for the entire time. By the time we left, the noise had gotten so obstructive that it sounded as if someone was kicking on the wall of our bedroom. The 9100 Vance management was unable to resolve the issue for those MONTHS and did NOTHING to compensate us for the loss of sleep we endured, and yes, to add insult to injury, are charging US money on the way out. Leaser beware. Don't follow our mistakes.