I truly had a Christmas miracle this year. Our family had no idea mother 4 babies were in our attic having done extensive damage. Daddy racoon was outside. our prayers were that daddy would be caught first. Well this company was not only professional,, experienced but so easy to work with us and help as this is a first for us. We learned a lot about the species as well. Daddy had to be caught first because he would hurt the babies. We called them they came out 12/22/14 & put traps on the ground. they caught daddy Dec.23, and on Dec. 24th Xmas Eve they came out and Momma was caught as well as a possum. they worked so hard to find the babies in my attic, so they could go with Mom. AND THEY DID, IF YOU EVER HAVE A ANIMAL PROBLEM CALL THEM YOU WILL BE SO SURPRISED.