I have to recommend this company. The owner is so nice. He was so thorough and knew so much about my computer. He found the real issue was a few viruses on my pc. David Best was able to remove them, and reset my computer and make all my stuff work again. He even gave me a god antivirus and set it up for me. Thanks David. I will recommend you to my friends if they need help. Thanks Global Tech. Sherry Asinero