Ansafone Contact Centers

Ansafone Contact Centers is an award-winning, US-based outsourced contact center agency with over 40 years of experience and a nationwide presence. We provide services to many industries including eCommerce/retailers, healthcare, insurance, education...

Ansafone Contact Centers is an award-winning, US-based outsourced contact center agency with over 40 years of experience and a nationwide presence. We provide services to many industries including eCommerce/retailers, healthcare, insurance, education, consumer products, and financial services companies. We specialize in providing our clients with world class customer care, order processing, technical support, sales and lead generation/qualification services. Our Value Proposition to You: - Experienced management team focused on being a seamless extension of you - Rigorous agent screening and ongoing training - Fully secure (HIPAA and PCI compliant) and functional Client Services Portal that provides real-time access to reports, project plans, contact lists, and audio/video contact recordings - Seasoned Quality Assurance team with access to voice and screen monitoring - Creative and effective solutions to maintain brand care and boost customer satisfaction