Elio and his team were EXCELLENT! The number one thing, I would say, was that he was very responsive and punctual - we scheduled him for a quote on a partial re-pipe and hot water heater install on a renovation house we are working on the just north of Urban Core, Jacksonville FL, and he arrived exactly when he said he would both for the quote as well as the job itself. He and his helper worked nearly 10hrs. straight to get the job done in one day, but didn't cut corners and did the job 100% to our specifications. Elio was super patient answer with each and every one of our questions, and made sure we got exactly what we wanted in a friendly and professional manner. We are VERY happy with Elio and his team, and would 100% work with him again, and plan to in the near future!