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Reviews (39)
4.4
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Fiona Jenkinsyfy
· May 22
Customer service at its best! Called them on an urgent basis to fix the malfunctioning smart lock and I received the assistance I needed within 20 minutes. Considering the cost of the services, and the value they offer, I’d say they’re the best in Henrico, VA. Gary, the technician sent from Exclusive Locksmith Service, even fixed the door that was slightly off-track at no added costs. Keep up the great work guys! I’ve saved their number 804-829-7269, because when I need locksmith service in the future, I’ll know who to call….
Updated Sep 26
Alberto Diebold
· Jan 18
I had an entire apartment building that needed to be rekeyed to the master key system before the tenants moved in. It was a humongous task, but Exclusive Locksmith Service made it look too easy. An excellent display of team work as they set about rekeying all the locks as per plan in less than 3 hours! What’s more, they agreed to work overnight so that the tenants could occupy the space the next morning. Great team spirit and a commitment to serve do pay off! Hope you guys keep up the good work and serve the Henrico, VA community for long!
Updated Sep 04
takisha altobelli
· Oct 09
Roy is the man! He helped me out of a tight bind - needing to change my locks and do it later than normal business hours, and all with a friendly, professional and effecient manner. I definitely felt like he knew his stuff, he explained the process, the options, and all for a decent price. I would highly recommend him for all your locksmith needs!!! Exclusive Locksmith Service are available to any one 24 Hours 7 days a week.
Updated Sep 04
caridad mccown
· Aug 13
Exclusive Locksmith Service customer service was excellent from start to finish. David and James worked with me to copy vehicle transponder keys within my price range and around my work schedule. They were extremely efficient, knowledgeable, and comprehensive in completing the job, making sure everything was programmed and secure. Their workmanship and professionalism truly could not have been better. Combined with their reasonable pricing and thorough explanation of all key-copying options, I give Exclusive Locksmith Service my highest recommendation. Plus, David and James are just really nice guys, to boot.
Updated Sep 04
Tim Ross
· Feb 10
I recently contacted Exclusive Locksmith Service about replacing some locks in my office. After setting a time of 3pm, Max contacted me by text message to let me know he was nearby and was available to meet a little earlier. Right off the bat I was impressed by how professional and considerate he was of my time. Once at our office, Max did an assessment on our locks and gave us very solid advice on the best replacement options. We set a follow up appointment for the next morning and he arrived promptly at 11am to start the job. Max replaced 3 locks in under an hour and was kind enough to go over the keys and how each of the locks were installed for the best and safest usage. I'm very happy with the work Exclusive Locksmith Service performed and they are completely deserving of a 5 Star rating!
Updated Sep 04
Frank Forsyth
· Apr 11
I can't recommend this Exclusive Locksmith Service enough. Jay is honest and affordable about his pricing, prompt to appointments, intelligent, fun to chat with while he works, and you can just tell is a sincere, nice, really good guy. He's one of the few businesses I recommend without hesitation and sometimes without even prompting to anyone I know who's just moved into a new place or is having any kind of lock issue. He's done two units and the main doors in my building so far, and is the go-to guy for me with any lock / door / security issues.
Updated Sep 04
Julian Smith
· Jun 10
I called to set up an appointment for tomorrow to fix door cylinder with Exclusive Locksmith Service I was told my call would be returned so I could get an estimate and set up appt. time. My call was returned by Bob within 5 minutes. I sent him 3 pictures to determine the problem. Paul told me that he could tell me how to fix the problem myself and there was no need for them to come out..so in 3 minutes my lock was fixed over the phone. How fantastic is that... Exclusive Locksmith Service is the Locksmith Company to call !!
Updated Sep 04
Heather Dowd
· May 06
I found Exclusive Locksmith Service through Online and it was easily the best experience I've had with a locksmith so far in my life. Fellow named Scott showed up right on time and did a fantastic job leaving me with a better lock that was more well installed than I'd had before. It was a more labor intensive job than it could have been and he did the work admirably and I was charged the same rate discussed from the start. I cant envision having a better experience with a locksmith really, and I would recommend Exclusive Locksmith Service to anyone I know who would need a locksmith in Henrico, VA 23233.
Updated Sep 04
Vanessa Carmack
· Jul 11
Exclusive Locksmith Service customer service was excellent from start to finish. David and James worked with me to copy vehicle transponder keys within my price range and around my work schedule. They were extremely efficient, knowledgeable, and comprehensive in completing the job, making sure everything was programmed and secure. Their workmanship and professionalism truly could not have been better. Combined with their reasonable pricing and thorough explanation of all key-copying options, I give Exclusive Locksmith Service my highest recommendation. Plus, David and James are just really nice guys, to boot.
Updated Sep 04
lois selander
· Sep 15
I think the guy I had was Dave from Exclusive Locksmith Service he was great! Very quick and very professional. He was also very flexible with timing when I kept changing my schedule around. I had him install a chain lock for me and I already had the lock he just had to drill it in. Good price as well, so many other companies tried to rip me off for this simple job. Definitely will use again!!!
Updated Sep 04
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