Five stars! These guys did an amazing job. Two other locksmiths I’d hired told me the lock had to be thrown away and replaced with a new one, but Safe & Key Store salvaged it and restored it to normal operation. It was a Schlage Primus high security lock and a break-in attempt had left the lock worse for wear. Thanks guys! Apart from lock repairs, they’ve got a host of other services – I can’t list them all out here, so make sure you check their website https://www.DownersGrove.Safe-Key-Store.com. I’m planning on getting new doors fixed next month, and there’s no doubt, Safe & Key Store is the firm I’ll call. I can’t recommend them enough to the people of Downers Grove, IL! Go for it!

Very Good service. Professional and veery courteous. Got me out of a jam that was my own making. Thought I could do it myself. Terry did in 30 minutes what took me several hours and all I did was mess things up. Worth every dime! You don't mind paying when you get the service. Pleasant people as well. Thank you Safe & Key Store we will call you again "Hope Not" :) !

Top notch service! I hired Safe & Key Store after checking out their impressive website https://www.DownersGrove.Safe-Key-Store.com. Apparently, they offered 24 hour service at zero added charges. I worked odd shifts, and the only time I’m at home is after 11 pm. Joe was very understanding and he instantly agreed to get there at my time of convenience. Earlier, I used to take a day off from work to supervise the maintenance work but with Safe & Key Store, I don’t have to. Thanks for fixing the locks up and offering me great advice on maintaining them. I can’t recommend these guys enough! If you need a locksmith in Downers Grove, IL that values you and goes the extra mile to provide excellent service, they’re the ones to go to….

If others take a leaf out of Safe & Key Store’s book, I don’t think locksmiths would have earned such a bad reputation after all. Unlike others, Safe & Key Store has never once failed to deliver on its promises. They’re on time, reliable, affordable, friendly, accommodating and professional! There was this one instance when Eric from Safe & Key Store called me up and apologized for a 5-minute delay! I bet other locksmiths wouldn’t even care if they’re hours late. Let me tell you, Safe & Key Store has no match in Downers Grove, IL! I recommend that you call them up on 630-823-0467 for any lock and key issue. You won’t regret it!

I dreaded finding a locksmith to install a deadbolt on my new apartment until I found Safe & Key Store online yesterday afternoon, with glowing Online reviews and a modern web presence. He completely lived up to his positive reputation, and I will recommend him to everyone I know, and keep his number in my cell phone in case I'm ever locked out at 4am. Mike was available to come to Downers Grove, IL within hours of my call, and promptly e-mailed me a Paypal invoice for the price of the deadbolt as advertised on his website. He arrived at the scheduled time, and had the deadbolt installed within minutes. I can't recommend him highly enough, especially compared to every other shady locksmith I've encountered in the city.

After calling a dozen different locksmiths in Downers Grove, IL , I was giving up hope that I would find a place that would install a lock at a reasonable price. Enter Safe & Key Store. I found this place online and boy is there a reason for all those 5 star reviews. From the second I was on the phone with Tommy I had nothing but a great experience. Tommy was supremely friendly and answered all my questions with nothing but the utmost patience. Best part? He was able to come to my apartment the same day and only gave me an hour's timeframe (unlike every other company in Downers Grove, IL that tells you you have to wait around all day only to never show up). Tommy arrived at the top of that hour's timeframe and did the job in less than 10 minutes, even offering to sweep up after the job was done. He was very professional and so nice that I have no doubt I'll only call Safe & Key Store if I ever need help with a lockout or any other lock related problem!

Everything the rest of the Online say is true, which is why I called these guys. They are simply the best - reasonably priced, professional, speedy. It was 1 am on a Sunday night, my date and I were coming home from a show in Downers Grove, IL , and my keys were sitting on my kitchen table. Oops. Called <Company Nmae> and Ben showed up in a half hour (I'm not joking - we hadn't even finished our beers at the dive bar on the corner.) He was professional, not creepy, and didn't make me feel stupid for locking my keys out. I live in a building with really tricky doors, and although luckily a neighbor buzzed me in downstairs, Ben was willing to try the outer doors (even though they were likely impossible.) He got my into my apartment in no time. I will never call another locksmith, ONLY TO: Safe & Key Store.

Safe & Key Store is great. Thank you guys for making a stressful situation significantly less stressful Good Job!!!

Tech was on time, efficient, knowlegeable, friendly and professional. Plus thought nothing of lending a hand with some extra troubleshooting that really helped me out. Look no further! CALL TO: Safe & Key Store.

Called Safe & Key Store to have my deadbolt changed. 15 minutes later, Mike, a friendly, honest, and helpful guy arrived at my door. Mike explained that my door wasn't in great shape, and actually convinced me to buy a cheaper lock than the one I originally requested. 5 minutes later, the new lock was installed. If you've ever dealt with other locksmiths, you may have felt pressured to buy something you didn't need. That won't happen with these guys. They're honest, and the feeling that you weren't put through the wringer is priceless. They even gave me a New Years gift basket. Seriously? A+++