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Reviews (36)
4.4
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Michael Heard
· May 20
When my car stalled suddenly by the side of the road, no one came to my rescue – not even the towing service. Apparently, I was off city limits! I grew frustrated beyond reason and it took great strength for me to calm down and find a rational solution. I looked up on the web for a 24 hour locksmith and found https://www.Severn.Central-Locksmith-Store.com. I called a few other firms as well, unsure which one was going to respond to me first! The technicians from Central Locksmith Store reached me in about ten minutes and carried out the necessary repairs on the ignition. I wasn’t even charged extra for the roadside service. And by the way, the other locksmiths I’d hired never showed up or called. Glad I found Central Locksmith Store! They’re number 1 in Severn, MD. Highly recommend them!
Updated Sep 26
yetta harrill
· Nov 06
I just had Central Locksmith Store change a lock on a newly acquired work space in Severn, MD. Dave and Central Locksmith Store exceeded every expectation I had. It was the perfect Customer Experience. I honestly can say that I am ecstatic I found a contractor I can trust and depend on. Dave was a super nice guy and was completely professional. Next time I have a need - I am going directly to Central Locksmith Store.
Updated Sep 04
Jacob Hardacre
· May 05
When I first scheduled to have my lock replaced, no one came to my apt. I thought I was receiving second class treatment because I had a Groupon, but it turned out that the guy had an accident earlier that day. I spoke with Jerry and he said he would personally come to complete the job. He was really nice. My security guards were giving us a hard time and he kept a good humor about the whole situation. He also upgraded my lock because of the issue with the first the appointment which I really appreciated. Todd was sweet, professional and prompt. I would recommend him to all my friends. If you will need a Locksmith Service call to this Company: Central Locksmith Store they are located in Severn, MD, 410-482-5139.
Updated Sep 04
Phill Jamesby
· Jan 12
"I recently contacted Central Locksmith Store about replacing some locks in my office. After setting a time of 3pm, Max contacted me by text message to let me know he was nearby and was available to meet a little earlier. Right off the bat I was impressed by how professional and considerate he was of my time. Once at our office, Max did an assessment on our locks and gave us very solid advice on the best replacement options. We set a follow up appointment for the next morning and he arrived promptly at 11am to start the job. Max replaced 3 locks in under an hour and was kind enough to go over the keys and how each of the locks were installed for the best and safest usage. I'm very happy with the work Central Locksmith Store performed and they are completely deserving of a 5 Star rating!"
Updated Sep 04
Grace Johnston
· Mar 04
Fast, efficient, relatively cheap, and to make things better, Gorge is a super nice guy - he'll even walk you through what he's doing, step by step. A great experience!
Updated Sep 04
Brandon Fraser
· Apr 08
I literally have nothing bad to say about these Central Locksmith Store. My roommate and I just moved into a new place in Severn, MD and wanted to get an extra dead bolt added to our door. I filled out the form on the Central Locksmith Store website and within 20 minutes Shon had emailed me and called me. He was really chill about working around my crazy schedule and was able to come to our place on Saturday, after I had been in touch on Thursday. When he came to our apartment he gave us the whole rundown of all of our options and was very honest and straight forward with us about what he thought we needed--he wasn't trying to sell us something we didn't need. He was at our place for about 45 minutes but most of that was because my roommate and I kept talking to him. Not only is he amazing at his job, he's super personable and charming--not exactly something you expect from your typical locksmith. To sum up, USE THESE GUYS! So glad we did.
Updated Sep 04
Haley Marstonvf
· Dec 11
Jefrry was incredible. I've never come across such a kind-hearted stranger before... As luck would have it, I got locked out of my apartment the day I moved in, which happened to coincide with the weekend that Jeffry went out of town AND his back-ups called in sick, so there was no one from Central Locksmith Store to help me out. I could sense that Jeffry was truly sorry that this was happening, and then referred me to another company and told me exactly what to say. When it turned out they were closed, he told me to let him know when I found someone, and again when I was in my apartment. The guy that did end up showing up at my house immediately wanted to drill, but thanks to Jefrry I knew what to say to avoid that and another $350+ out of my pocket. When I called to let him know that I was in my apartment and told him what happened, I heard his girlfriend in the background exclaim her happiness over that - that's how nice they are! Just in case this happens again, I've saved his number - I WILL be referring him out to others as well! And may I add - thank goodness for the iPhone and Online app! Thanks Guys!
Updated Sep 04
Penelope Kerr
· Jul 08
At half past 10p on a Monday night, there is nothing more annoying than a busted deadbolt that you cannot open when leftover Smith & Wollensky is in one hand and workout clothes in the other. I had been waiting for the day/night when my MacGyver skills would fail, or more accurately, the poor install would crumble. The cylinder could almost be pulled out and key parts of the cylinder had fallen. Applying pressure or shifting the key itself would not matter. I called the first listing populated by online and gleefully saw that Central Locksmith Store operated beyond 6p. Really? Who gets home by 6p in this working world. The dispatcher took details of the situation on the phone and promised the repair man would be there in 30 minutes. Not two minutes later, the aforementioned repair man called to say he was 17 minutes away. 20 minutes passed and he was parked across my street. He deftly applied another method to the lock when a simpler version failed. Once the main parts were removed, the replacement deadbolt took a mere 2 minutes. I tested the two keys, and he wrote a receipt. Cash or charge is acceptable. Discover is even OK, which is rare in Severn, MD. The fee for lock removal is $79 and lock replacement is another $79. $158 plus tax. I am getting reimbursed, so his timeliness and jovial customer service was much appreciated as I wanted to sleep more than anything. I highly recommend this company, and for midnight headaches, it is worth the cost. Quick and friendly servi
Updated Sep 04
Diana Turner
· Aug 05
Pretty much the best experience I've had in the city, period. They were friendly and accommodating towards my schedule. Arrived on time, installed my top lock in 20 minutes, barely made a mess, and didn't mind me asking questions about the whole process. $100.00 + Tip = totally worth it. I would recommend them to everyone I know and need a locksmith service.
Updated Sep 04
Paul Jellison
· Oct 08
OMFG... thank you, thank you, thank you!!!! literally turned what could have been a mini meltdown and a horrible day into sunshine and butterflies. The guy who came to help me out from Central Locksmith Store only left me waiting like 20 minutes even though when I called he was on the UES. He was so nice and popped the door open in a jiffy for a flat rate of... wait for it... 49 bucks. that's kind of amazing. he even fixed my door so that I never automatically get locked out again. Huzzah!!!
Updated Sep 04
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