If you are looking to solve your IRS issues, contact them. If you’re planning to put things off and keep putting your IRS issues off, don’t call them. They know their stuff and they helped me to recover. I used to be a truck driver during the late 90s and I ended filing my tax years in 2000 after I filed Bankruptcy… that was wrong. The IRS concluded I owed $64,000. Their attorney work determined that given that I'm finally retired and on fixed income, I can no longer pay this. I wouldn't even think to battle the IRS alone. I tried to call them and even that was a chore within itself. I’d get a different individual every time I called and they never cared about my situation or encouraging me to fix it. Thank GOD for this business and their expertise.