If you would like to fix your IRS problems, call them. If you’re looking to put things off and keep placing your IRS issues on hold, don’t give them a call. They know their stuff and they helped me get back on track. I used to be a truck driver during the late 90s and I ended filing all of my tax years in 2000 after I filed Bankruptcy… that was a mistake. The IRS concluded I owed $64,000. Their lawyer work determined that considering that I'm finally retired and on fixed income, I can't pay this. I wouldn't even think to battle the IRS on my own. I tried to phone them and even that was difficult within itself. I’d talk to a different person each time I called and they didn’t care about my problem or helping me to fix it. Thank GOD for this firm as well as their expertise.