ilySilk offers the delicate range of silk comforter,pillows,sheets,nightwear,bedding sets and popular silk accessories in different styles and colors

Lilysilk has maintained the firm stance on providing first-rate user-friendly and prompt service. - In 2011, the only method of contact was through email. Now, we offer phone service, online chat and email reply within 24 hours for customers with inquiries. - We have developed an automated mail system that keeps customers updated on their order status from the moment they place the order to the moment they receive the order. - We have upgraded our delivery service to provide extremely fast shipp...

Lilysilk has maintained the firm stance on providing first-rate user-friendly and prompt service. - In 2011, the only method of contact was through email. Now, we offer phone service, online chat and email reply within 24 hours for customers with inquiries. - We have developed an automated mail system that keeps customers updated on their order status from the moment they place the order to the moment they receive the order. - We have upgraded our delivery service to provide extremely fast shipping globally, at zero cost so you feel like you are purchasing from your own country. - We have upgraded our portal site numerous times in order to provide our customers with a more detailed, convenient and clear way to search for the right item and place the order. - Lilysilk offers a 45-day guarantee to make sure our customer can shop risk-free. This policy applies to almost all Lilysilk's products. [Lily Lin Taking A Backseat] In mid-2014, due to pregnancy and other personal issues, Lily Lin decided to take a backseat and passed the seat of CEO to her husband Mike Lee. Mike now oversees the management and operations of Lilysilk. [Fulfulling the Lilysilk Vision] Even with Lily Lin gone, Lilysilk's management has never forgotten the initial vision with which Lilysilk was founded. We are proud to say that we are making great progress in achieving our goal to connect customers with silk workers directly. Our factories are hiring over 200 local silk workers and most workers have received over 60% income increase in the past 4 years. In the meanwhile, our products are consistently 10%-20% less expensive than silk stores based in the US or Europe without sacrificing product quality - you can find testimonials of our product quality on third-party review sites such as trustpilot. [Looking Into the Future] At Lilysilk, we are proud of what we did, and prouder of what we are going to do. Better quality, lower prices, faster shipment, more prompt response time, more simplified order process, greater selection, more freedom to customize - any improvements you can think of, we have a plan for. In the end, for our dear customers, our goal is clear: Better Silk, Better Life.