Hipsher Enterprises LLC

Operations Consultant/Advisor and Leadership Development Coach SENIOR MANAGEMENT AND OPERATIONS EXECUTIVE An operations, leadership and strategy expert, Jason helps businesses run better through business, executive and sales coaching, strategic cons...

Operations Consultant/Advisor and Leadership Development Coach SENIOR MANAGEMENT AND OPERATIONS EXECUTIVE An operations, leadership and strategy expert, Jason helps businesses run better through business, executive and sales coaching, strategic consulting, and interim executive services Positioned to deliver leadership excellence and innovative operational efficiencies Visionary leader and change agent who consistently refines and revitalizes strategies and procedures, through innovation, design change, and facilitates solution-driven collaboration Accomplished operations and performance-management professional with more than 15 years of operations, strategic planning, business expansion, and organizational design experience Motivated achiever and proven bottom-line contributor with solid record of revenue recovery and cost reduction through process redesign, savvy contract negotiation, and organizational reengineering Enthusiastic problem-solver with keen ability to rapidly assess diverse situational challenges, develop action plans, and lead teams to meet or exceed targeted goals Effective communicator and relationship-builder with superior detail orientation who gathers and imparts information effectively across all management, department, and discipline levels Areas of Expertise • Leadership Development • Team Building • Mentorship and Motivation • Change Management • New Business Development • Customer Service Excellence • Contact Center Management • Sales and Marketing • Organizational Design and Reengineering • Growth Planning • Financial Planning & Analysis Specialties: Leadership development Customer Experience and Engagement; Contact Center Management Healthcare, Insurance, Retail and Energy industries Extensive experience in Worker's Compensation, Absence and Integrated Disability Management, FMLA, and Short and Long-Term disability; PBM's and Retail and Home Delivery pharmacy operations