Before all this happened I again made another order and I was charged $190.64 and today I received a refund of $166.09. They are now STEALING almost $25!! I'm contacting the Florida AG office and filing a complaint and formal hearing. Their "2-3 day turnaround" NEVER happened. They just STOLE my money! This is theft anyway you look at it. ~~~~~~~~~~~~ HERE'S customer service. I returned an item due to misordering from an employee and at first they refused to cancel but then emailed that they REFUSED to cancel so I had to refuse shipment. Which I did as per THEIR instructions (now all this is by email because they REFUSE to speak to anyone who calls) that was June 6th. My accountant was going through statements and realized we were never refunded. I first emailed through their site which bounced back so I called to find out what was going on and please have someone call me. I check my emails and phone....nothing. This morning I check my email and THIS is what I received from Camden-Grey! Perfect way to do business!!