CallShaper is a Baltimore-based technology company that specializes in developing software for the BPO industry.
Our Cloud Based Hosted Dialer solution featuring blended dialing; various outbound dialing algorithms including predictive; multiple lines per agent; full recording with QA features such as Whisper& Barge; Built-in Scorecards; Agents can be worldwide; Scripting on the fly; Real-time lead feed from websites; IVR; 3rd party transfers; Simplistic interfaces for Managers/Supervisors/Agents; Scheduled reporting and full data dumps; Possibly the best Support and Online Library. All this at NO EXTRA CO...
Current Hours
- Sun CLOSED
- Mon 9:00 AM - 5:00 PM
- Tue 9:00 AM - 5:00 PM
- Wed 9:00 AM - 5:00 PM
- Thu 9:00 AM - 5:00 PM
- Fri 9:00 AM - 5:00 PM
- Sat CLOSED
-
Thu 9:00 AM - 5:00 PMOPEN NOW
- Location TypeHQ
- Opening Date2002
- Annual Revenue Estimate$500,000 to $1 million
- SIC Code show
- Employees5 to 9
- Contactsshow
- Contact Sara Russ
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