Ansafone Contact Center

Ansafone Contact Centers is a Florida-based, award-winning call center with more than 46 years of experience. Ansafone Contact Centers provides high-quality, affordably priced telephone answering services to Florida businesses. We've served the call ...

Ansafone Contact Centers is a Florida-based, award-winning call center with more than 46 years of experience. Ansafone Contact Centers provides high-quality, affordably priced telephone answering services to Florida businesses. We've served the call center needs of tens of thousands of clients since 1970 and earned several prestigious industry awards, such as the Top 50 Contact Center Outsourcing Award from TMC’s CUSTOMER magazine. We have hundreds of locally based and highly qualified agents across multiple locations that operate 24 hours a day, 365 days a year. We specialize in providing HIPAA-compliant medical answering services, HVAC answering services, property management answering services, law firm answering services, outsourced customer service, call screening, lead qualification and generation, emergency dispatching, appointment scheduling, virtual receptionist services, inbound/outbound sales, order fulfillment, help desk support, and more. To ensure that our contact/call center services complement your business, we tailor our programs, scripts, and processes to each client’s specific needs. We work with plumbers, electricians, HVAC contractors, property management companies, insurance companies, medical offices, hospitals, law firms, attorneys, towing companies, municipalities, and a wide range of other businesses across Jacksonville, Miami, Tampa, St. Petersburg, Orlando, Hialeah, Tallahassee, Ft. Lauderdale, and other cities throughout Florida. Call today for a free consultation and learn how Ansafone Contact Centers can become a seamless extension of your business. We have a large number of bilingual operators to provide phone answering service in both English and Spanish, and have access to a third-party, 24-hour translation service for all other languages. We answering calls quickly, have the capacity to digitally record calls, and can provide real-time call reports to our clients through secure web portals.