KFM 247 LTD

Keystone Retail & Commercial was born in Wilmington, North Carolina in 1997. Keystone R&C has taken full advantage of technology in putting specialized iPads in technicians’ hands, enabling them to respond more quickly than ever to the communication ...

Keystone Retail & Commercial was born in Wilmington, North Carolina in 1997. Keystone R&C has taken full advantage of technology in putting specialized iPads in technicians’ hands, enabling them to respond more quickly than ever to the communication and documentation needs involved in servicing clients. These tools let the company speed up the process of assigning calls by emailing electronic versions of job tickets to techs. Technicians also record service details and obtain approvals electronically in environments where internet access may or may not exist. Electronic tickets are sent back in record time to corporate headquarters, enabling timely invoicing and followups for finished jobs. Keystone has dedicated much time, resources, and personnel to insure that contract clients receive timely, accurate and thorough service during all phases of facility maintenance.