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Reviews (31)
4.3
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Joan Anderson
· May 09
Nearly all of my neighbors were upgrading their locks, so I thought to myself: why shouldn’t I? Great work by Richmond Elite Locksmith! I called them to ask for suggestions and they sent Ronnie over to my location within ten minutes. He patiently showed me the variety of options available and advised me against going for looks alone, because according to him, security was more important. I couldn’t agree with him more. A modern remote controlled lock that Ronnie recommended was fitted within an hour. It works great and also adds that futuristic appeal to my home. Thank you for the excellent work and the suggestions! If you ask me, 804-596-3299 is the only number you’ll ever need to bid goodbye to all your lock & key troubles in Richmond, VA 23223… Highly recommend!
Updated Sep 26
Paul Vaughan
· Jul 31
I dropped off an enquiry on their website http://www.RichmondEliteLocksmith.com asking for a quote on lock replacement! Thank you guys for responding at such a short notice and being so upfront and reasonable with the pricing! I scheduled an appointment the very next day and got the security of my home revamped with new locks!!! Thanks for everything Richmond Elite Locksmith!
Updated Sep 04
Alexandra Vaughan
· Mar 31
I don’t think I’d be doing justice to them if I didn’t add on to the mountain of good reviews already here! Last month, I locked my keys in the car. But it wasn’t the reason why I was so upset. With the keys, I’d also locked my pet dog within the car. For a moment there, I contemplated smashing the windows and rescuing Tim, but I know there was a chance he might get hurt. I decided that a locksmith was my best bet and after a quick online search I landed up on http://www.RichmondEliteLocksmith.com which claimed to offer timely service. Ten minutes later, I realized how true the claims Richmond Elite Locksmith made actually were! I couldn’t thank them enough for offering such prompt and pocket-friendly assistance. Five stars from me – and from Tim too!!! Highly recommend them to folks in Richmond, VA for their reliability quotient!
Updated Sep 04
Austin Gibson
· Nov 30
Great, professional service by Richmond Elite Locksmith ! My deadbolt was loose and my keys kept getting stuck in the lock. Richmond Elite Locksmith quickly coordinated a time for the service call on my schedule. The locksmith showed up right on time and the lock replacement took only 15 minutes. Everyone I spoke with my polite and professional. They came prepared and got the job done right. I'm very happy with their work, and would use them again.
Updated Sep 04
Carolyn Lewis
· Jul 22
This is a top-notch company! When my tenant moved out, I needed to have all the locks re-keyed. Based on the great reviews I called Richmond Elite Locksmith - and completely agree with all of the raves. A very polite woman took my call and information, letting me know that the locksmith would contact me shortly. Paul called me within an hour or so and I was scheduled for the next day. It was James who actually came to re-key my locks. He arrived on time, was extremely pleasant and professional, and had my locks all done within an hour! The price was reasonable, and as quoted. Hope I don't need it, but this will be my go-to locksmith!
Updated Sep 04
Dan Wilkins
· Feb 28
I needed to get a new chain lock installed on my front door and found this place on http://www.RichmondEliteLocksmith.com. It seemed good, there were a large number of good reviews and I thought why not give them a try? I scheduled an appointment later that night, but had to skip due to an unexpected extension at work. Mark was so understanding! He wasn’t even irked that I’d wasted his time and hadn’t even given him a warning that I wasn’t gonna be there! Anyway, I pushed the appointment a few hours ahead and needless to say, Mark was right on time again. Thanks for putting up with me and for not imposing a penalty for my blunder! Any other locksmith firm would have demanded twice the sum for having wasted their time! Richmond Elite Locksmith is awesome and unquestionably the best in Richmond, VA! Go for it, I’m sure you’ll not regret it in the least!!!!
Updated Sep 04
Sophie Hamilton
· Aug 19
I have to say that these guys went above and beyond. I got locked out of my boyfriend' car and he was out of town. They tried more than 30 key palmutations before they got it, at a cost loss to themselves. They were champs. Highly recommend Richmond Elite Locksmith.
Updated Sep 04
Virginia Marshall
· Apr 28
Needed new keys to hand out to the maid and called Richmond Elite Locksmith up! The dispatcher was ever so polite, asked a couple of questions and gave me price over the phone! That was great! After the job was done, a part of me felt that they were probably gonna add up absurd charges to the price they quoted over phone, but surprisingly, they didn’t! I wasn’t charged a penny more, despite the fact that I’d called them up way after regular business hours…. And that’s why, their number 804-596-3299 is going down on my contacts! Five stars for their service! Keep up the good work guys!!!
Updated Sep 04
Gabriel Olsen
· May 31
It was great getting to know Mark from Richmond Elite Locksmith. He was great at his job and a fun person to talk to. Got 3 locks rekeyed in like thirty minutes. That’s fast, even for a highly-experienced locksmith. I even got a discount after I exchanged a coupon I found on their official website http://www.RichmondEliteLocksmith.com. How great is that?! Excellent services at cheap rates! Definitely, the best in Richmond, VA!!!
Updated Sep 04
else harpool
· Jun 21
called Richmond Elite Locksmith because my lock had become somewhat corroded... Keys were not fitting in easily. A receptionist answered the phone and promised a call back from the locksmith within a few minutes. Sure enough, 2 minutes later Paul was calling me and after explaining the issue, he suggested I save myself some money and just spray with wd40 and to call him back if that didn't work, he could have someone out by the end of the day. I'm completely embarrassed I didn't think of that myself, but I tried it and it worked like a charm. So, I have no in -person experience with them, but the honesty and promptness was greatly appreciated. This will be my go-to locksmith the next time I have a legitimate issue ;)
Updated Sep 04
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