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Party Planner, Water Slide Rental, Event Planning, Tent Rental, Party Rentals, party planning, lawn service, birthday parties, event planner

Ultimate Party and Rental NC provide party equipment and experience in the area of Havelock, NC. We can deliver you water slides, inflatables, tables and chairs, concessions and more.

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  • Ultimate Party and Rental NC

  • Wed 8:00 AM - 8:00 PM
    OPEN NOW
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Shane McCauley
 · Aug 22
DO NOT USE THIS COMPANY FOR YOUR EVENT!!!!! I would give this place a zero if possible. We had a bounce house reserved for 2 to 7pm for a 7 year Olds birthday party. The called a few days prior to confirm and take our card for deposit. They said they would probably be by at 11am to set up that day. The day comes and we call at 11am. They say we are setting up another bounce house then we will be right over. 1pm comes around and we call them back. They say we accidentally hit a water line setting up the last bounce house and have to wait for someone to pay for the damage but we will be there after that. At 3pm we call and they say they now have a flat tire. But they will be here right after that. The party has already started but we still had hope. Anyways that was the last time we heard from them. The didn't answer any of our calls or text messages going forward. All they would of needed to do was answer the phone and tell us they would not be coming, that they are really sorry and we would have our deposit returned immediately. Still 24 hrs. Later they have NOT reached out to us. So my 7 year waited and waited for this bounce house that never showed up and that was the main source of the entertainment which this pretty much ruined the party. Horrible customer service, and absolutely unacceptable business behavior. Who knows if we will be getting our money back. DO NOT USE THIS COMPANY FOR YOUR EVENT!!!!!
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