Worst experience ever. I recently booked a 7 passenger SUV charter for a group of my friends and I on New Years Eve for 6 hours. I initially booked an Escalade, but was picked up in a Suburban. After arriving to the first location, the driver dropped us off and told me to call his office approximately 20-30 minutes before we were ready to go and another driver would come pick us up- be mindful that I paid for a CHARTER, which means the driver stays with you for the duration of your booking. I called when we were ready to be picked up and it took over 30 minutes for the next driver to arrive; the driver also arrived in a 5 passenger vehicle, which was not large enough to accommodate my party of 6. He told me he could NOT pick us up and informed me to call his office as he drove away. After waiting a total of an hour and a half, we never received another vehicle. Because my friends and I had already purchased tickets to a VIP New Years Eve Ball, I ended up having to pay for numerous Uber SUV rides for the remainder of the night. I have contacted their office numerous times to speak with the manager and/or owner in regards to the full refund that they should issue, but have not received any manager contact or a refund. Do not use this company, as they will rip you off and provide terrible customer service. I have already filed a complaint with the Better Business Bureau, and will be taking further action if necessary, because no one in their office will appease the situation.

NO ONE SHOULD USE THIS COMPANY SERVICE! Caution I was working for this company and it's not good. The owner is not very professionally. He makes sure he ignores anyone call who's calling to make a complaint. He doesn't want to hear your issue cause he doesn't care about taking your money, ripping you off. I was looking on line and he has posted vehicle's that he doesn't even own. The vehicles he has really need work or he just needs to buy more new cars with the money he's getting from people that just don't know what there getting there self into. Of course you get a lot of instances where everything was fine or just great so to say and of course some of the people working there will do there job like I did and Love it, treat the customer right & not ever let them know anything was wrong like me a lot of times people just really need to know beware of this company I got hired at two different limo companies I suggest anyone visiting Atlanta or living in Atlanta to use every other, any other limo car service than this one you will not know until you experience the worst and not by far this has got to be the worst service ever. Terrible cars even the stretch limousine are falling apart. How do you keep booking people trips saying you have the car's to pick them up and you come in something that looks like you wouldn't even step foot in & I've had customer say just that WHAT IS THIS I KNOW HE DIDN'T TAKE MY MONEY & GIVE ME THAT TO RIDE IN!! OH WELL & the owner doesn't care.