Our 15-minute pick-up window means that the van will normally arrive within 15 minutes of your scheduled pickup time. For example, if your pickup tim

Please note that if you book a reservation from the airport, this does not mean a van will be waiting for you when you arrive. Due to security considerations, airports do not allow us to have vans lined up at the curb. However, we have vans waiting close by in a "holding lot" near the airport, just minutes away.