Having to use them to repair my defective dishwasher was a great experience. I called them the day my dishwasher encountered a leaking problem. Water was all over my kitchen floor and I was the only one in the house. I almost panicked but then I suddenly remembered that I have their number a few days ago while I was surfing the net. I tried to call them and after the phone rang 2 times, my phone call was answered and a courteous voice was receiving my call. I explained to them everything and they confirmed the problem with my dishwasher. They gave me an estimate that was very affordable and reasonable. Moments later, the repair man arrived at my house and repaired my dishwasher. He cleaned everything up and carefully explained to me what he did to my washer and told me that everything is okay and I'll be experiencing no more leaks. He was a very jolly guy and I felt very comfortable working with him. Their services are really remarkable and reliable.