I have been taking my dog to the WMDC for over a year now. He has been there for daycare and boarding many times. We have left him in their care for over a week last year and for week this year (just last week). NEVER has he been abused or mistreated in any way. There is always water available and outside play several times a day. He LOVES going there! All I have to say is "doggie daycare" and he gets so excited. He knows where we are going. He doesn't even care when we leave. He cries when we get close to the center; he knows he's going to have a good time. If he was mistreated or abused, he wouldn't be so happy to go there and wouldn't want us to leave him. I was so impressed with this facility that I offered to volunteer my time a couple times a week to help in the office. There is no lobby or front desk because this is a facility that is there for the DOGS! Never, ever have I seen any of the staff mistreat an animal. In fact, it's quite the contrary. They hold the little dogs, let them sleep under their chairs when they are sitting, and even let them sleep on the bed at night in the human's bedroom. They really care for the dogs and the dogs love them. The staff is very careful to watch the dogs and they do separate the more aggressive players from the meek and timid dogs. The dogs have playtime outside several times a day; when the weather is too bad for them to go outside, they get to run in the arena on the thick rubber mat. I highly recommend this