Placed an order for a tutu for my niece and was told it would be 2 weeks before it was ready. I emailed my paypal information so they could send me an invoice and I never heard back. I emailed them again and she had clearly forgotten about my order and was anything but nice. She placed the blame on everyone from her assistant to ME! I needed this for a photo shoot my sister was having done for my niece. She told me she would have it done over the weekend for me to pick up on Monday only to change her mind and tell me to have someone else make it. I told her I did not have time to have someone else make it so she then tells me the tutu is ready but she will not sell it to me because I was rude. This is no way to run a business and I was very upset. I was strung along for three weeks and was given every excuse in the book so I definitely gave her back the attitude I got. I told her I would let all of my friends and family know about my ordeal and she then threatened to sue me! I would never do business here again and do not recommend this business to any of my friends (or enemies for that matter).

Great customer service! Friendly people. I have ordered several items from Amy's Bags and Beyond and I recived my items very quickly. Would recommend them to everyone I know.