I JUST MET WITH KEN THE OWNER AND NOT ONLY DID HE PROVIDE ME WITH A GREAT DEAL ON MY NEW DIRECT TV AND INTERNET PACKAGE, BUT THE GUY HAD ME LAUGHING THE WHOLE TIME. WONDERFUL CUSTOMER SERVICE EXPERIENCE, AS A RETAILER HE TRULY CARES ABOUT HIS CUSTOMERS AND I JUST WANT EVERYONE TO KNOW THAT THIS IS THE PLACE TO GO IF YOU WANT TO BE TREATED LIKE A REAL PERSON. 10 OUT OF 10 FOR HIS HOSPITALITY AND HUMOR, HE CUT MY MONTHLY TV/INTERNET BILL IN HALF AND GAVE ME MORE THAN WHAT I HAD BEFORE. NFL SUNDAY TICKET WAS FREE, BOO-YAH GO STEELERS!!!! JAKE