During our first visit on 07/23/16 Mike told us (before bringing out Cane) that he had "2 holes on his cheek and 1 on his leg" from where another dog had got him during play time. According to Mike, they had figured out what dog it was and would not be placing them together in the future. When we finally got to see Cane, there were no "holes" just 15+ scratches, bite marks, and random marks. Some looked fairly new while others were already turned into scars. My instinct was to take him immediately, but with Cane being my first dog I didn't know if this was the norm with training places and decided to not make a scene, leave, and make a few phone calls. Once my concerns were validated, I immediately returned (1 hr later) and picked up Cane. We took Cane straight to the vet hospital where we learned he had lost 3 lbs (He had been steady gaining weight in the weeks leading up to us dropping him off. Also, we took him running 3 miles a day so there's no way he lost weight because they were working him out.), he was badly dehydrated, had lost 2 teeth, he was treated for his wounds, and he given medicine for infection. I took him to this place to be trained and trusted them with my baby and in return I received a beat up puppy with a broken spirit. To make matters worse, they blocked me on FB to prevent me from leaving a negative review. Cane has PERMANENT scars & unless you are okay w/ running the risk of the same happening to your pawed baby, then I suggest taking them elsewhere.