Advanced Specialty RX

They're crooks. They were handling my mother's prescriptions when they changed computer billing systems. Suddenly we were charged an additional amount that was not on the previous billing statements. I asked for a detailed account summary many times and they never responded. When involved my mother'…

They're crooks. They were handling my mother's prescriptions when they changed computer billing systems. Suddenly we were charged an additional amount that was not on the previous billing statements. I asked for a detailed account summary many times and they never responded. When involved my mother's lawyer they sent a summary, but only from after they switched billing systems. They never supplied a summary from before the switch, when the erroneous charges were added. I ended up paying the difference rather than be reported to collections. To summarize: They overcharged me in error. They would not respond to my inquiries. Only after I involved a lawyer did they respond, and it wasn't a complete response. They ripped me off. DO NOT DO BUSINESS WITH THEM. My mother's Assisted Living Facility fired them and now has a new company handling their residents' medications. I'm sure Advanced Specialty Rx's shoddy business practices contributed to that decision.