I first went to see Dr Britton at the suggestion of a coworker. It had been a while since I had seen my dentist and he had placed a crown that I thought was ugly (I could see the ugly black edge by the gum). My initial visit went well. I was greeted by his friendly office staff and my X-rays were taken by his assistant. She made me feel right at home, and after the x rays were taken, the doctor reviewed my medical history and reviewed my x rays with me. I had a few cavities which he pointed out to me. He also pointed out a few areas that were starting to break down, but did not yet need a filling. He spent time showing me how to floss better and even recommended a fluoride rinse to prevent theses cavities from growing! And what about my ugly crown...... Dr Britton showed me where the margins on the crown were not sealed and recommended I see my previous dentist to have it replaced. When I said I was uncomfortable seeing my previous dentist, he offered to write him a letter on my behalf and send an x ray showing the problem. All in all, this was a very pleasant and different experience than my previous dentist and I will definitely be comming back!